User Guide

Read about how to shop here.

About membership

Membership (account) registration

You can register as a member by entering your name, e-mail address, and password on the member registration screen, checking the details, and clicking the [Register] button. After registration is complete, we will send the registration details to your registered email address. Membership registration is free, and there is no joining fee or annual membership fee.

Tap here to signup

Change of registered information

If you want to change your customer information such as your address, phone number, password, etc., please log in and click "Edit Address" on "My Page".

Click here for my page

About forgot password

If you have forgotten your password when you registered as a member, you can reissue your password from "Forgot your password?" on the login screen. If you enter your registered email address and send it, we will send you an email with the URL of the password change page. Please access the URL provided and change your password.

Click here to reissue your password

Cancellation of membership registration

If you would like to cancel your membership (withdrawal), please apply from Cancel Membership on My Page.
*It may take some time to complete the cancellation. note that.
*After canceling, you cannot check your order history.
*If you are currently ordering any products, please complete the cancellation procedure after receiving the products.

Click here for my page

About points

(1) Customers who have registered as members (accounts) will receive [1,100 points] as a token of appreciation for their registration.
Grant time
Expiration date 90 days

② Purchase amount [1 point per 100 yen] will be granted.
Grant time 5 days after the shipping date
Expiration date 1 year

Please use 1 point as 1 yen when you shop next time.

About the favorite list

You can save your favorite products in [MY WISH RIST].
It will be added to [MY WISH RIST] by clicking the heart mark below the product image on the collection page or the <Add to Favorites> button below the image on the product page.
You can proceed directly to the cart, so please use it after logging in as a member.
You can link to it at any time from the ♡My Wishlist banner at the bottom left of the site.

About sales

About sales

The sales price is the amount displayed on the page (display price = consumption tax included).
Discounted prices are applied in the case of discounts such as sales and coupons.

About using coupons

About using coupons

If you want to use a discount coupon, select the product, enter the coupon code on the shopping cart purchase procedure screen, and press the "Apply" button to apply.
*Coupons have an expiration date.

[Flow of coupon use]
Add to cart → Proceed to the purchase procedure screen → Enter the coupon code in the input field → Press the "Apply" button

About payment method

Available payment methods

You can use credit card payment, Amazon Pay, Rakuten Pay, PayPay, convenience store prepayment, Paidy (convenience store deferred payment), bank transfer, and cash on delivery payment.

About credit card payment

Based on the card membership agreement used by the customer, it will be withdrawn from the designated account.
We accept the following credit cards.
Accepted card companies: Visa, Mastercard, JCB, American Express

Please contact your credit card company for details.

About Amazon Pay payment

You can easily shop using the shipping address information (address book) and credit card information registered on
Log in with the email address and password you registered with,
Simply select your shipping address and credit card information and start shopping.

Click here for details

consumption tax

Consumption tax rate: 10.0%
※The list price is tax-inclusive price.
* Fractions of less than 1 yen will be rounded down.
*Consumption tax is calculated for each product.

About product delivery

About the carrier

Products ordered by customers will be delivered by Yamato Transport or partly by Sagawa Express.
Please note that the customer cannot choose the shipping company.

about shipping cost

① Areas excluding Hokkaido, Hokkaido, Okinawa, and remote islands
Shipping is free for purchases of 10,000 yen (tax included) or more.
If you purchase 9,999 yen (tax included) or less, please pay 880 yen (tax included).
②Hokkaido, Hokkaido, Okinawa, remote islands
Shipping fee is 880 yen (tax included) for purchases over 10,000 yen (tax included),
If you purchase 9,999 yen (tax included) or less, please pay 1,760 yen (tax included).

Delivery days

After confirming the completion of payment, we will ship within 3 to 5 business days (excluding weekends and holidays).
*It may take some time before delivery if transportation is affected due to bad weather. Please note.
* Depending on the region, it may not be possible to deliver according to the specified time zone.
*Please note that we cannot accept cancellations or changes to products.
*We do not ship on Saturdays, Sundays, holidays, year-end and New Year holidays, and store-designated holidays.

Product shipping area

Product shipping Area delivery is limited to Japan.
In addition, we cannot specify a PO box as the delivery address.
Please note that orders outside of our delivery area will be canceled after contacting us by email.
Sorry, This online store is for Japanese domestic market only.


Returns and exchanges of defective products

In the unlikely event that there is a defective product such as dirt or damage, we will immediately replace it with a non-defective product.
If you find a product that is different from your order or is defective, we will bear the shipping and handling fees.
We will accept returns or exchanges.
We know that there are many unclear points and concerns, so we apologize for the inconvenience, but please contact us first.
We also accept emails, so please contact us by the method that is convenient for you.
TEL: 0798-98-2678

*Regarding cases where returns or exchanges cannot be accepted
・One week has passed since the product arrived
・A new item that has been worn or used and is in a different condition than before shipping.
・Products with SALE price

About customer cancellation

We cannot accept cancellations due to customer's convenience other than initial defects.
Please be sure to check the size, color, price, quantity, etc. before completing your order.
Please check your order details.

About refund

In the case of card payment, the card company will cancel the payment or change the payment amount.
If the payment is debited from the credit card company, the refund may be "refunded in the month following the month in which the payment was made, or in the month after next."
In the case of cash-on-delivery shipment or bank prepayment, the refund will be made to the desired account.

Customers who refuse to receive or who are absent for a long period of time

After placing an order, if there is no contact for cancellation, etc., and the product cannot be delivered due to refusal to receive the product or long-term absence,
We will process the refund after deducting the following shipping charges.
・Round-trip shipping fee
・Return handling fee
Thank you for your understanding.

Other inquiries

About business hours

Business hours Weekdays 10:00-17:30
We accept orders 24 hours a day, 365 days a year. Saturdays, Sundays, public holidays, summer holidays, year-end and New Year holidays,
All business, such as answering inquiries and shipping products, will be closed.
Thank you for your understanding.

Other inquiries

The content of your inquiry is based on our handling of personal information.
We will handle it properly.
Inquiry form