service and repair

It is not waterproof.

Washing machine use is not allowed.
Basically, please care for it by wiping with a wrung-out cloth, etc.

To protect your valuable items from scratches and dirt, and to keep them beautiful for a long time, we recommend our "Glass Coating Service".
Applying the coating makes everyday care easier and helps maintain a clean appearance.

Click here for the Glass Coating Service page

We recommend that you wash your hands gently.

Please try it once in an inconspicuous place and use it after confirmation.

It is possible.
At L4K3, all wrapping is free of charge.
[Macaron/Macaron BIG]
I put it in the box for exclusive use of the macaroon and send it.
[BAG other than macarons]
We will attach a ribbon to the L4K3 original shopper and bundle it with the product.
【accessories】
We will deliver by wrapping paper with ribbon or PP bag with ribbon.
Please also see this.

It is possible.
For writing and name engraving, please write in the remarks column.

It is possible.
If you send us the message card you wish to enclose in advance, we will do our best to accommodate you.

I am sorry. Currently, only catalogs with prices are available.

Is possible. We will deliver the braided rope of your choice.
When ordering, please write your request in the remarks column.
Please refer to here for the types of arrangements.
Click here for the rope arrangement page

We have introduced the types of rope arrangements in the video.
Please refer to it.
Click here for the rope arrangement page
In addition, Daimaru Kobe also offers an arrangement service.
Please feel free to contact us.

Currently, you can purchase it at Daimaru Kobe.
〒650-0037
40 Akashicho, Chuo Ward, Kobe City, Hyogo Prefecture
L4K3 Daimaru Kobe 3F ☎️ 078-335-5733

Inventory management is divided between the website and the store, so it may be possible to prepare at the store.
As the stock status is constantly changing, we apologize for the inconvenience, but we would appreciate it if you could contact the store.
L4K3 Daimaru Kobe ☎️ 078-335-5733

There is no L4K3 shop, but there are shops that sell accessories and shoes.
Please contact us for store name, etc.
Contact Us

Information is provided on L4K3's official Instagram and this site's Topics.
Click here for L4K3 Instagram
Click here for event information

If you have any initial defects or questions, please contact us within <1 week> from the arrival date of the product.
After one week, we may not be able to respond. Thank you for your understanding.

L4K3 Official Online Shop
TEL: 0798-98-2678
Email: info@l4k3.jp

We will get back to you as soon as possible.
It depends on the contents, but it is a guideline from one week to one month.

We apologize for the inconvenience, but please contact the facility where you purchased the ticket.