1. Customers who register as members (account holders) will receive a thank-you gift of
【1,100 points】 for registering.
Points awarded: Same day
Expiration period: 90 days

2. You will earn【1 point per 100 yen】 spent.
Points awarded: 5 days after the shipping date
Expiration period: 1 year

Please use 1 point as 1 yen on your next and future purchases.

Have you entered the email address and password you registered correctly?
Both must be entered using half-width alphanumeric characters.
If you have forgotten your password, please reissue it from “Forgot your password” on the login screen.
Click here to reissue your password

Please make sure there are no errors in the email address you entered.
The email software you use may mistake it for spam and place it in your "Spam" folder.
Please check your spam folder.
Also, if you have filter settings such as "URL link restrictions" or "domain authentication restrictions (blocking emails other than mobile addresses)," please disable them or set them to allow emails from "info@l4k3.jp".

Yes. You can place an order without creating an account.

Yes. We will send members various L4K3 updates and special coupon offers, etc.,
by email newsletter.
Register here

Once your order is complete, a confirmation email with your order details will be sent to the registered email address.
If you have registered as a member, you can also check your order details from My Page after logging in.
My Page Here

We accept credit card payments, Rakuten Pay, PayPay, convenience store advance payment, Paidy (convenience store post-payment), bank transfer, and cash on delivery.

We cannot accept changes, additions, or cancellations to your order for customer convenience after the order process has been completed. *Excluding initial defects
If you have any questions, please contact us using the inquiry form.
Click here for the inquiry form

For details on returns and exchanges, please see our Usage Guide. We would appreciate your review.
[Usage Guide] Click here for cancellations, returns, and exchanges

After payment is confirmed, your order will be shipped within 3–5 business days (excluding Saturdays, Sundays, and public holidays).
※In cases such as severe weather affecting transportation, delivery may take longer than usual.
※We do not ship on Saturdays, Sundays, public holidays, during the New Year holidays, or on store-designated closing days.
Thank you for your understanding.

You may use the packing slip delivered with the product as your receipt.

Please note that once payment has been confirmed, changes cannot be made.
If you would like to make a change, please cancel your order first and then place it again.

Yes, that is possible.
As for gift wrapping, we offer it free of charge.
If you would like this service, please check the box for [Wrapping] on the order page.
Please see here for details about wrapping.

We feature arrangement videos on this page.
We hope you’ll find them helpful.
Click here for the arrangement video page

Also, Daimaru Kobe offers an arrangement service, so please feel free to ask.

By adjusting the knot, the length can be adjusted.
*For BOSTON, only the shoulder strap is adjustable.

This is a blended material of polyamide and polyurethane.
QUEENLAKE, as well as the inner pockets and outer bottom, uses urethane resin.

Not waterproof.

The material is the same.
Due to the embossing, the different shapes create a variety of different textures.
For example, a square emboss feels soft, while a star emboss has a smooth, dry feel.

I’ve provided examples using items that can actually fit inside. I hope this is helpful as a reference.

QUEEN LAKE・・・A4 size, laptops up to 16 inches, and similar items; enough for about 1 night’s worth of belongings

LADY LAKE・・・A4 size, laptops up to 15 inches, and similar items (it will be diagonal)

MACARON MINI・・・smartphone, and similar items

MACARON・・・smartphone, long wallet (may not fit depending on the type)

MACARON BIG・・・smartphone, long wallet, 500ml plastic bottle, and similar items

CLEATTOTE・・・A4 size, laptops up to 16 inches, and similar items
※Also includes an inner pocket for a laptop; compatible with up to 14 inches, enough for about 1 night’s worth of belongings

CLEATTOTE MINI・・・A5 size, 500ml plastic bottle, and similar items

BOSTON・・・enough for about 1 to 2 nights’ worth of belongings

BACKPACK・・・laptops up to 16 inches, and similar items
※Also includes an inner pocket for a laptop; compatible with up to 14 inches, enough for about 1 night’s worth of belongings

KATE・・・long wallet, iPad, and similar items

Currently, this item is not for sale.
If you would like to use it for novelties or similar purposes, we provide information on our site blog and official Instagram.
Blog page here
Instagram here

Basic colors such as black, gray, white, and navy are perennial favorites, but
vivid colors such as red, blue, and orange are also very popular and have received many purchases.

All items are offered as unisex, so they can be enjoyed by both men and women.

Please contact each store directly, as availability may vary by item.

AFTER SERVICE page includes a section called "About Bag Care."

👉 Click here for details

We do not have a L4K3 shop, but we do have shops that carry accessories and shoes.
Please contact us here for shop names and other details

Please check "Using Coupons" in the Usage Guide.
Usage Guide is here